Frequently Asked Questions
Find answers to common questions about our products and services
Orders & Payments
Simply browse our product catalog, select the items you need, and add them to your cart. When you are ready, proceed to checkout where you can enter your shipping details and choose a payment method. You can also contact us for bulk orders or custom inquiries.
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and bank wire transfers for larger orders. All payments are processed securely through encrypted payment gateways.
Yes, we offer sample rolls for most of our products. Please contact our sales team with the product names you are interested in, and we will arrange samples for you. Sample shipping costs may apply.
Shipping & Delivery
Shipping times vary depending on your location. Domestic orders within China typically arrive within 3-7 business days. International orders usually take 7-14 business days via express carriers. You will receive a tracking number once your order ships.
Absolutely. We ship to customers worldwide through our logistics network. International shipping rates and delivery times vary by destination. We work with major carriers including DHL, FedEx, and UPS to ensure reliable delivery.
Products & Quality
PPF (Paint Protection Film) is designed for protecting vehicle paint from stone chips and scratches with self-healing properties. Color change films allow you to customize the appearance of your vehicle. Window films provide heat rejection and UV protection. Each product line has specific features suited for different applications.
Yes, all our products are backed by comprehensive warranties. Our PPF and color change films come with manufacturer warranties against defects, yellowing, peeling, and bubbling. Warranty terms vary by product line. Please check the specific product page or contact us for details.
We accept returns of unopened, unused products within 30 days of delivery. Products must be in their original packaging. Custom-cut or special-order items are non-returnable. Please contact our support team to initiate a return and we will guide you through the process.